Business E-Mail Users Are All Thumbs With iPhone, Survey Finds

Concluding its third study of Apple iPhone users, usability market researcher User Centric has found business users typically will have a tough time with the mobile phone while consumers will adapt to the device smoothly and quickly. “It’s very clear,” said Gavin Lew, User Centric’s managing director, in an interview Wednesday. “Business users, people who use e-mail a lot, will take a tremendous performance hit. Even with all the nice features.”

On the other hand, typical consumer users will find little difficulty in switching from a conventional 12-key mobile phone to the iPhone and maybe even find a slight ease-of-use improvement.More —>

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